Last updated: [EFFECTIVE DATE]
This Privacy Policy explains how [LEGAL ENTITY NAME] (“WP Clutch,” “we,” “us,” or “our”) collects, uses, and protects information when you visit wpclutch.com or use our WordPress maintenance services.
Information we collect
We collect information you provide directly to us, including:
- Contact details — your name, email address, and phone number.
- Site information — your website URL, hosting provider, and details about your WordPress installation.
- Access credentials — WordPress administrator logins you choose to share so we can perform maintenance. These are encrypted in transit and at rest, and we encourage sharing them through a secure link.
- Payment information — processed by our payment provider, Stripe. We do not store your full card details on our servers.
We also automatically collect limited usage data (such as IP address, browser type, and pages viewed) through standard web analytics.
How we use your information
- To provide, maintain, and improve our maintenance services.
- To process payments and manage your subscription.
- To communicate with you about your account, support requests, and service updates.
- To monitor, secure, and troubleshoot the websites we maintain.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate — such as our payment processor (Stripe), hosting providers, and analytics tools — and only as needed to deliver our services. We may also disclose information when required by law.
Data retention
We keep your information for as long as your account is active and as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.
Security
We use reasonable technical and organizational measures to protect your information, including encryption of credentials in transit and at rest. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at hello@wpclutch.com.
Cookies and analytics
We use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here with a revised “Last updated” date.
Contact us
Questions about this policy? Reach us at hello@wpclutch.com or (720) 582-4484. WP Clutch is based in Centennial, Colorado.